Importancia del Customer Relationship Management (CRM) en el servicio al cliente
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| Format: | Tesis de licenciatura |
| Published: |
MX
2005
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| Online Access: | https://hdl.handle.net/20.500.14330/TES01000340460 http://132.248.9.195/ptd2005/10622/0340460/Index.html |